Selected cases
Management portal for C6 Pay merchants
The experience inherited from PayGo couldn't keep pace with C6's growing acquiring strategy. The challenge was to reorganize the portal around what merchants needed to understand about their operation, not what the system produced.
Sales visit prioritization
Field representatives received priority alerts, but the tool didn't help turn them into a viable visit plan. The challenge was to redesign this flow for Brazil, Mexico, and Argentina without fragmenting product behavior across markets.